About us

Our Team

Ralph Pais, founder & C.E.O.

”Not everything that counts can be counted, and not everything that can be counted counts”

Ralph Pais, founder & C.E.O. is in charge of the daily management of the company and the developments in all European countries. He is also a regular speaker on the subject of passenger rights.
On a regular basis he is invited on T.V. and radio shows to speak about the activities of Claim it.


Mr. Abraham Moszkowicz, International Legal Counsel

Mr. Moszkowicz is leading the international legal department of Claim it.
Working out of the Amsterdam office, he leads and further builds out the legal team in the different offices.
He also advises on how to improve the legal services and supervises and gives instructions with regards to law suits and disputes.
Mr. Moszkowicz is a well-known public figure, since he became the most famous defense lawyer of The Netherlands.
He became known for representing many high-profile defendants, including celebrities and political figures during the last 25 years.

Hélène Gaspard, Legal department

Respect yourself if you would have others respect you.

Hélène Gaspard works for the in-house legal department of the Brussels office of Claim it.
Followed her studies at the Facultés Universitaire Notre-Dame de la paix, Namur
Master in law, Université Catholique de Louvain-La-Neuve
Master in law, Université de Namur

Edona Shabani, Marketing & Social Media

« If you’re going through hell, keep going»

Edona is responsible for the management of social networks of the company. She’s also in charge of relations with the Dutch-speaking clients.

She speaks five languages: French, Dutch, English, German and Albanian.

Edona joined the team of Claim it in January 2016.

Yizhaq Kricheli, Business development

Mr. Kricheli was a lawyer at the Brussels Bar Association. Previously he was the president of the European Law Students Association during his studies.
He joined Claim it for it’s business development in May 2016.

Loretta Dode, Accounting

We will never have true civilization until we have learned to recognize the rights of others.

Loreta is in charge of the accounting department in Brussels.