Your rights

EU Regulation 261/2004 foresees that passengers, who travel to or from any European airport, are entitled to a financial compensation when they arrive at their final destination with a delay of three hours or more, or when their flight was cancelled or they were denied boarding due to an overbooking.

The amounts of those compensations are regulated by law and are:

  • 250 EURO for flights of 1.500 km. or less.
  • 400 EURO for flights of between 1.500 km and 3.500 km.
  • 600 EURO for all other flights (3.500 km. or more)

Through our CLAIM IT NOW form you can apply immediately.

This regulation does not apply to Non-European airlines, leaving from a Non-European country, even if their destination is a European airport.