Are you the victim of a flight cancellation? Then you are probably entitled to a financial compensation. And its size depends on the length of the distance covered by the flight. Read more.
An indemnity is owed when:
Read more details further on this page.
The amounts of the flight delay compensations are regulated by law and are:
This regulation does not apply to Non-European airlines, leaving from a non-European country, even if their destination is a European airport.
Furthermore, not only are your personally entitled to this amount of compensation, but so is each one of your fellow travelers. Don't forget to Claim it for your partner and children, if you were travelling together.
If you have friends or acquaintances on the same flight, send them this information. Because they'll be grateful to you for it.
Claim it is the standard reference when one thinks of the fight for passenger rights. As evidence, we deal with thousands of cases every year and get millions of euros in compensation for our passengers. The press recognizes the singular stature of Claim it as well. Our CEO Ralph Pais is steadily becoming the go-to individual when the media cover the subject of 'flight delay compensation'.
Our judicial specialists take on tasks such as yours every day. The joint impact of our hefty experience, outstanding expertise and our readiness to fight in order to impose your rights upon the potent airlines, put us in the top spot as your choice and ally.
Many airlines are startled by our firmness and determination and they have already modified their attitude.
RALPH PAIS, CEO OF Claim it
Claim it handles your file on a 'no win, no fee' principle*. Most of all this means you never pay us a single euro or penny, unless you receive a compensation which is many times more substantial than our fee. Hence you only pay this fee in case of success. After your claim has been handled successfully by us.
All you need to do now is submit your claim to us and provide us (through the form on our website) with all required documentation. From that point onwards, we handle everything for you.
Claim it works on your case on a 'no win, no fee' proposition*. Most of all this signifies you never pay us a single euro or penny, if you don't receive a compensation which is many times more considerable than our commission. Thus you only pay this fee in case of a favorable outcome. Subsequently to your reclamation having been handled favorably by us.
Our legal top experts:
Only in case of success, once your claim has been handled by us for you in a successful manner and this results in a financial compensation for you, will we charge a fee of 25% + VAT in respect of the compensation you have received. So, this cost is deducted from your financial restitution and is NEVER superior to the percentage indicated above. Even if we need to challenge the airline in court, or go to the court of appeal in order to force airlines to pay you your rightful due.
* 'No win, no fee' means that the fee is payable only if there is a favorable result. Therefore, you only pay us anything if and when the airline makes a payment. We mediate and even prosecute if necessary in order to achieve this result. All of this only cost you 25% plus VAT of the compensation paid. Most noteworthy is that if the airline - for whatever reason - doesn't pay a financial remittance, you do not pay us anything.
Contrary to the airlines, we strive to communicate in the clearest possible manner on this. Once all elements are in our hands, we immediately go to work for you.
Unfortunately, this is not enough in order to provide you with an accurate timetable, because airlines sometimes try to evade their duty in unfair manners. Therefore, the timing for the comprehensive settlement of your claim may fluctuate between a few weeks to more than a year.
The soonest you instruct us to handle your claim, the sooner you will be able to receive a remittance.
Overbooking is a routine method in the airline industry nowadays. Airlines will often oversell a flight (by selling more seats than available) to make up for passengers who do not show up on the day of the flight. This practice, nevertheless, creates a major issue for passengers on a flight. If there are not sufficient no-shows there might not be enough seats for all passengers.
In this situation, airlines will commonly offer compensation in the form of vouchers, upgrades, points or cash to passengers volunteering to give up their seat and travel at a later moment. This is called “voluntary denied boarding”. A passenger who volunteers to be bumped from his or her flight is not eligible for extra airline indemnity beyond what was agreed at the time he or she made the decision.
If insufficient travelers willingly give up their seat on the overbooked flight, the airline has to bump passengers to a next flight. These cases of overbooking are called “involuntary denied boarding”. They entitle passengers to denied boarding compensation if the flight is within EU jurisdiction.
Explicitly, under EU Regulation 261/2004 regarding passenger rights, a passenger involuntarily denied boarding on an overbooked flight departing from an EU airport, regardless of airline or destination, is qualified for an airline compensation of up to €600. Passengers overbooked on flights inbound to the EU operated by an EU carrier are also qualified.
Even in case of special circumstances the airline has the duty to offer you meals, refreshments, a couple of phone calls or text messages and, if required, an hotel up until the departure of your flight. In the following circumstances the airline does not have to pay you a financial compensation of top of this.
The term ‘extraordinary circumstances’ may apply to a number of scenarios where the delay/cancellation was caused by something out of the ordinary; things like:
A technical problem has been rejected by the Court of Justice of the European Union as 'force majeure', as this is part of the 'normal' conduct of an airline business. Read more fake reasons airlines try to resort to in order to deny passenger rights here.
Flight cancellation and you're in doubt if you are entitled to a compensation? Claim your possible indemnity by filling in our 'flight cancellation compensation' form here and we'll let you know very quickly if you should expect to get a compensation.